The Citizens' Advocate Office was created in 1973 by an Executive Order signed by Governor Thomas Judge and has been continued by each Governor since.
The Citizens' Advocate Office is the best place for a person to get in touch with the state office they need or to call with any complaint or issue involving state government. The Citizens Advocate and the Assistant Citizens' Advocates try to leave no stone unturned to help anyone who contacts the office. The Citizens' Advocate cannot assist with local government matters including city, county, tribal or school boards. The Citizens' Advocate is not a lawyer and cannot offer legal counsel or advice.
Besides helping people via the telephone, the Citizens' Advocate Office is open 8-5 Monday Friday in the Governor's Office.
Beginning in 2005, the office has had a web site (http://citizensadvocate.mt.gov) which assists people with their most frequently asked questions and gives them an opportunity to e-mail the Citizens Advocate (firstname.lastname@example.org) with their problem or concern. This has truly made the Citizens' Advocate Office open 24 hours a day for all Montanans.