Questions and Answers

Questions and Answers

ABUSE & FRAUD ISSUES

I would like to report a child abuse case.
Child Protective Services (Child Abuse Hotline), MT Department of Public Health and Human Services may be reached at http://dphhs.mt.gov/cfsd/index.shtml or by calling (866) 820-5437.
I have a child support complaint.
You may reach the MT Department of Public Health and Human Services, Child Support Enforcement at http://www.dphhs.mt.gov/csed/index.shtml or by calling (406) 444-9855.
I would like to report elder abuse.
You may reach the MT Department of Public Health and Human Services, Addlt Protective Services at http://www.dphhs.mt.gov/sltc/services/APS/index.shtml or by calling (800) 551-1222
I would like to report welfare fraud.
You may reach the MT Department of Public Health and Human Services, Quality Assurance at http://www.dphhs.mt.gov/qad/ or by calling (800) 201-6308.
How do I get on the Do Not Call List?
You may get on the Do Not Call List by calling (888) 382-1222 from your home phone
I have a utility complaint.
You may reach the MT Public Service Commission at http://www.psc.state.mt.us or by calling (800) 646-6150.
I am having trouble with my banking/credit union.
You may reach the MT Department of Administration, Banking Commissioner at http://banking.mt.gov/ or by calling (406) 841-2920.

PUBLIC ASSISTANCE/BENEFITS

PUBLIC HEALTH/MENTAL HEALTH-RELATED ISSUES

How do I get the new Medicare Drug Cards?
You may reach the MT Department of Public Health and Human Services, Aging Services at http://www.dphhs.mt.gov/sltc/index.shtml or by calling (406) 444-7870 or 444-7784.
I have questions about Medicare Part D.
You may reach the MT Department of Public Health and Human Services, Medicaid Unit at http://www.dphhs.mt.gov/ or by calling (406) 444-2584 or 444-7870.
I would like to contact someone regarding general questions about mental health services.
You may reach the MT Department of Public Health and Human Services, at http://www.dphhs.mt.gov/mentalhealth/index.shtml or by calling (406) 444-3964 (addlt services) or (406) 444-1290 (children’s services).
I would like to contact someone regarding access to or eligibility for mental health services.
You may reach the Office of the Governor, Mental Health Ombudsman, at http://www.mhombudsman.mt.gov or by calling (406) 444-9669.
I have a question, concern or complaint about services provided by a community mental health program, the Montana State Hospital or the Montana Mental Health Nursing Care Center.
You may reach the Office of the Governor, Mental Disabilities Board of Visitors at http://boardofvisitors.mt.gov or by calling (406) 444-3955.
I have a question, concern or complaint about services my family member has received or is receiving at the Montana Developmental Center.
You may reach the Office of the Governor, Mental Disabilities Board of Visitors at http://boardofvisitors.mt.gov or by calling (406) 444-3955.

LEGAL AND OTHER REFERRALS

What are my civil rights?
You may reach the American Civil Liberties Union at http://www.aclumontana.org/ or by calling (406) 830-3008.
I am in need of a Public Defender’s services.
You may reach the Office of the State Public Defender at http://publicdefender.mt.gov/ or by calling (406) 496-6080.
I codld use some legal advice and a lawyer referral.
You may reach the Montana State Bar Association at http://www.montanabar.org/ or by calling (406) 449-6577.
I have questions regarding water rights.
You may reach the MT Department of Natural Resources and Conservation at http://www.dnrc.mt.gov/wrd/defadlt.asp or by calling (406) 444-9050.
How do I obtain a pardon?
You may reach the Montana Board of Pardons and Parole at http://www.mt.gov/bopp/ or by calling (406) 846-1404.
I am having issues with an institution/prison.
You may reach the MT Department of Corrections at www.cor.mt.gov or by calling (406) 444-3911.
I have a complaint against a public official.
You may reach the Federal Bureau of Investigation (FBI) at http://saltlakecity.fbi.gov/ or by calling (866) 502-7423.
I would like to be a registered contractor. Who do I contact?
You may reach the MT Department of Labor and Industry, Contractor Registration at http://www.mtcontractor.com or by calling (406) 444-7734.
My employer owes me back wages.
You may reach the MT Department of Labor and Industry, Wage and Hour at http://erd.dli.mt.gov/labor-standards/wage-and-hourwage-payment-act.html or by calling (406) 444-5600.
I feel I am being discriminated against by my employer.
You may reach the MT Department of Labor and Industry, Human Rights Bureau at http://erd.dli.mt.gov/human-rights-bureau.html or by calling (800) 542-0807.
I have a landlord complaint.
You may reach the Montana Landlord Association at http://www.mlaonline.org or by calling (406) 449-1121 or (888) 225-5322.
I would like to report a campaign violation.
You may reach the Commissioner of Political Practices at http://politicalpractices.mt.gov/defadlt.mcpx or by calling (406) 444-2942.
I have Legislative questions. Who do I contact?
You may reach the MT Legislative Branch, Legislative Services at www.leg.mt.gov/css/defadlt.asp or by calling (406) 444-3064.
I have questions regarding Native American or Tribal issues. Who do I contact?
You may reach the Office of Indian Affairs, Governor's Office at http://tribalnations.mt.gov/ or by calling (406) 444-3702.

 

Any other issues not mentioned, please contact Citizens’ Advocate at (406) 444-3468 or (800) 332-2272.

 

How do I apply for LIEAP or for Energy Assistance?
Please see our web page for assistance by city at http://citizensadvocate.mt.gov/pubassist_city.asp or see: http://www.dphhs.mt.gov/programsservices/energyassistance/index.shtml
 
How do I qualify for food stamps and where do I go to get them?
Please see our web page for public assistance by city at http://citizensadvocate.mt.gov/pubassist_city.asp or see: http://www.dphhs.mt.gov/programsservices/foodstampprogramoverview.
Where do I go to get an application for food stamps?
Please see our web page for public assistance by county at http://citizensadvocate.mt.gov/pubassist_city.asp.
I would like to sign up to be able to accept food stamps. (Business)
Retailers information may be reached by calling (866) 850-1663.
I lost my Electronic Benefits Transfer Card?
You may obtain another one by calling (866) 850-1556.
I am having a problem with my Social Security benefits.
You may contact: Senator Baucus at (800) 332-6106 or Senator Tester (202) 224-2644 or Representative Rehberg at (800) 232-2626.
I have questions about Social Security.
You may reach the Social Security Online site at http://www.ssa.gov/ or by calling the Social Security Hotline at (800) 772-1213 or 441-1270.
I am disabled and in need of an advocate.
You may reach the Montana Advocacy Program at http://www.mtadv.org/ or by calling (800) 245-4743.

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